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Privacy Policy

Last updated: 1 April 2025

NGV Nova LLC (“we”, “our”, or “the Company”) is committed to protecting the privacy of visitors to our website and clients who engage our services. This policy explains what information we collect, why we collect it, and how we use it.

1. Information we collect

We collect information you provide directly to us, including when you submit a contact form, send us an email, or engage our services. This may include your name, job title, company name, email address, telephone number, and the details of your enquiry or programme.

We also collect certain technical information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on pages. This information is collected via standard server logs and is used solely for security and performance monitoring.

2. How we use your information

We use the information you provide to respond to your enquiry, deliver our consulting services, manage our client relationship, and send you communications that are directly relevant to your engagement with us. We do not use your information for unsolicited marketing and we do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. Legal basis for processing

Where applicable under the General Data Protection Regulation (GDPR) and UK data protection law, our legal bases for processing your personal information are: your consent (where you have provided it), performance of a contract, compliance with a legal obligation, and our legitimate interests in operating a professional services business.

4. Data retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including meeting any legal, accounting, or reporting obligations. Contact enquiry data is retained for up to 24 months from the date of last contact. Client engagement records are retained for seven years in accordance with standard professional services practice.

5. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS and our contact form submissions are encrypted in transit.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to our processing of your personal information, and to data portability. To exercise any of these rights, please contact us at the address below. We will respond within the timeframes required by applicable law.

7. Cookies

Our website uses only technically necessary cookies required for basic site functionality. We do not use tracking cookies, advertising cookies, or third-party analytics cookies. No cookie consent banner is required because we do not set non-essential cookies.

8. Third-party links

Our website may contain links to third-party websites (such as LinkedIn or industry publications). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of this page reflects the date of the most recent revision. We will notify active clients of material changes by email.

10. Contact

For any questions about this privacy policy or to exercise your data rights, please contact us at:

NGV Nova LLC
info@ngvnova.com

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